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Privacy Policy

Effective Date: June 23, 2026

 

Magno Engineering LLC values your privacy and is committed to protecting the personal and project-related information of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information, including communications conducted through Email, WhatsApp, and other platforms. By using our website or communicating with us, you agree to the practices described in this policy.

 

1. Information We Collect

  • A. Personal Information: When you contact us, request services, register on our website, or communicate via email or WhatsApp, we may collect your full name, company name, phone number, email address, project address, and any other information you voluntarily provide.

 

  • B. Project Information: To provide engineering services such as sign permits, structural calculations, and roof installation approvals, we may collect property details, technical drawings, plans, specifications, permit documentation, photos, and related engineering data.

 

  • C. Communication Data (Including Email & WhatsApp): We collect communication timestamps, message content, files, and documents you send. This data is used strictly for customer support, project coordination, and service delivery.

 

2. How We Use Your Information & Email Marketing Compliance

We use the information collected to provide engineering services, prepare permit documentation, communicate about your project status, and respond to inquiries.

Additionally, we use your email address to send updates, company news, and promotional materials related to our structural engineering services.

Important Disclosure: Magno Engineering LLC does not sell, rent, lease, or trade your personal information, email addresses, or contact lists to third parties for marketing or promotional purposes. All email marketing communication complies with the U.S. CAN-SPAM Act, ensuring you can opt out at any time.

 

3. WhatsApp and Meta Platform Communications

If you contact us through WhatsApp, you agree to receive service-related communications from Magno Engineering. We use WhatsApp to discuss project requirements, request or receive documents, provide updates, and offer customer support. Your information is used solely for business communication and is not shared with unauthorized third parties. WhatsApp is operated by Meta Platforms, Inc., and your use of it is subject to WhatsApp’s own Privacy Policy.

 

4. How We Protect Your Information

We take reasonable technical and organizational measures to safeguard your data, including secure storage systems, restricted access, password-protected and encrypted platforms where applicable, and limiting data access to authorized personnel only.

 

5. Information Sharing

We may share information when necessary to submit permit applications to government agencies, work with trusted contractors or consultants involved in your project, or comply with legal requirements. All partners are expected to maintain confidentiality and use data only for authorized purposes.

 

6. Data Retention

We retain personal and project information only as long as necessary to complete your project, manage your account, and meet legal or regulatory requirements. After that period, data is securely deleted or archived.

 

7. Your Rights & Email Opt-Out (Unsubscribe)

Depending on your location, you may have the right to request access, correction, or deletion of your data.

  • Email Opt-Out: You may withdraw your consent for marketing communications at any time. Every promotional email sent by Magno Engineering LLC includes a clear and conspicuous “Unsubscribe” link at the bottom. Clicking this link will immediately remove you from our marketing distribution lists.

 

8. Cookies and Website Data

Our website may use basic cookies or analytics tools to improve user experience and performance. These tools do not collect sensitive engineering or project documentation. You can disable cookies in your browser settings.

 

9. Third-Party Links

Our website may contain links to third-party services such as WhatsApp. We are not responsible for the privacy practices of those external platforms.

 

10. Children’s Privacy

Our services are intended for business and property-related purposes and are not directed to children under 18. We do not knowingly collect data from minors.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

12. Data Deletion Instructions

Magno Engineering respects your right to request deletion of your personal information. If you would like us to delete your data associated with our services or communications, you may submit a request using the contact methods below.

 

How to Request Data Deletion:

  • Send an email to: services@magnoeng.ai with the subject line “Data Deletion Request”.

  • Please include your full name, email address used to contact us, and project address (if applicable) so we can locate your records.

 

Verification & Processing: To protect your privacy, we may need to verify your identity before processing your request. We will respond to verified requests within a reasonable timeframe, typically within 30 days, unless legal or regulatory obligations require us to retain certain information.

 

Contact Us

For questions regarding this Privacy Policy, please contact us at: