Terms of Service
1. About Us
Magno Engineering provides professional engineering support services with a focus on sign permit engineering documentation, roof installation engineering documentation, and assistance with permits and technical approvals. We aim to deliver services with simplicity, clear pricing, and fast turnaround times.
2. Use of Our Website
By using our website, you agree to provide accurate information, use the site lawfully, avoid unauthorized access attempts, and not copy or distribute content without permission. We may restrict access to users who violate these Terms.
3. Service Requests
When requesting services, you confirm that project information is accurate, you have legal authority over the project, and you will provide required documentation. Delays due to missing or incorrect information are not our responsibility.
4. Scope of Services
Magno Engineering provides engineering documentation and support for permit and approval processes. We do not guarantee permit approval, agency timelines, or outcomes controlled by regulatory authorities. Our responsibility is limited to professional preparation of agreed engineering documents.
5. Payments and Pricing
Pricing is provided before work begins. Payment terms are outlined in project agreements or invoices. Work may be paused for overdue payments. Fees are non-refundable once work has started unless agreed otherwise in writing.
6. Communication (Including WhatsApp)
By contacting us via WhatsApp, phone, email, or website forms, you agree to receive project updates, document requests, service confirmations, and support messages. Standard carrier rates may apply. You may opt out of non-essential communications.
7. Client Responsibilities
Clients must provide accurate project information, ensure contractors follow approved plans, and verify local code requirements beyond engineering scope. We are not liable for contractor errors, construction deviations, or unauthorized changes.
8. Intellectual Property
All engineering documents and materials remain the intellectual property of Magno Engineering until full payment is received. Documents may only be used for the permitted project and may not be reused or modified without permission.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential damages, permit rejections, delays by authorities, losses from inaccurate client information, or contractor errors. Liability is limited to the amount paid for the specific service.
10. Third-Party Services
Our services may involve third parties such as permitting offices, inspectors, and contractors. We are not responsible for their actions or decisions.
11. Termination of Services
We may refuse or terminate services if required information is missing, payments are overdue, or the project involves illegal activity. Clients may cancel in writing, but fees for completed work remain due.
12. Privacy
Use of our services is also governed by our Privacy Policy, which explains how we collect and protect your information, including WhatsApp communications.
13. Changes to These Terms
We may update these Terms periodically. Updated versions will be posted with a revised effective date.
14. Governing Law
These Terms are governed by the laws of the state and country where Magno Engineering operates, without regard to conflict of law principles.
15. Contact Information
Magno Engineering
Website: https://magnoeng.ai
Email: services@magnoeng.ai
Phone / WhatsApp: +1 (305) 542-5579